PHRS is actively involved in various facets of training from conducting customized corporate training workshops to specific courses required by our clients. Some of these mandates include:
Core Competency:
- Warehouse and logistic support staff
- ISO Certification guidelines, preparations
- Call Centre Agents
- Cashiers
- Sales & Service Representatives
Behavioral Skills:
- Communication Skills
- Presentation & Writing Skills
- Conflict Resolution Skills
- Team Building Sessions
PHRS aims to provide strategy, sales, product & task management and even communications skills training for our clients, in addition to enhancing their sales force, logistical support and customer service teams — hence, boosting their bottom line.
Popular Offerings- Supply Chain Training
- Supply Chain, Planning & Management
- Road Freight Transport & Logistics
- Basic Inventory Management & Concepts
- Labor Scheduling
- Transportation Scorecard & Carrier Evaluation
Popular Offerings - General
- Defensive Driver training for cars & commercial vehicles
- Forklift Operations
- Manual Handling
- Change Management
- Train the trainer
- Are you a “Winner or a Loser” – management training
Popular Offerings – Soft Skills
Topics Covered
- Managing nerves when speaking in public or to customers / suppliers
- Tips on how to start a conversation with good etiquettes.
- To be confident & portray a positive image to all.
- To make a focused presentation to different groups of people.
- To have a positive conversation on phone etc.